Lifetime Frame Warranty🤝
Your Zeal walker is built for life. That’s why we offer a lifetime warranty on the Zeal frame, alongside our 3-year comprehensive warranty (see below). We stand by the durability and quality of our design, thanks to our focus on premium materials and rigorous testing.
While the warranty covers frame repairs or replacements, it doesn’t include personal injury or damage that might occur during use. If the frame ever needs replacement, we’ll provide the best available match, even if the original model is no longer in production.
To make a claim, just email hello@zeal-lifestyle.com with your proof of purchase and details of the issue, and we’ll handle the rest.
3 Year Warranty🤝
Your Zeal walker comes with a 3 year comprehensive warranty, covering any defects in parts or workmanship from the date of purchase. We’ve got you covered for any repairs or replacements needed, with all labour and parts included. This warranty doesn’t cover wear-and-tear items like tyres, grips, seat, bag, or cosmetic scuffs from daily use.
The warranty won’t apply if:
- Consumable parts need replacing
- There’s cosmetic damage
- Damage is due to misuse, accidents, or improper care
- Non-Zeal parts were used, or it was repaired by a non-approved technician
- You don’t have proof of purchase
Good news—the warranty is transferable! Just let us know at hello@zeal-lifestyle.com if you pass your Zeal on to someone else, and they can enjoy the rest of the warranty. For any help, email us your proof of purchase and a description of the issue, with photos or videos if needed, and we’ll sort it from there.