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FAQ's
Explore answers to common questions from our customers

F A Q ' s

General

What makes Zeal different

British-made engineering & sustainable build: Aircraft-grade, fully recyclable aluminium; designed for disassembly and easy repair.


Lightweight, stable & quick-fold: Light yet stable frame that folds in seconds.

Ergonomic, adjustable handles: Height-adjustable grips support natural posture.


Thoughtful details: Integrated perch seat, backrest, and storage bag.

Antimicrobial touchpoints: Added hygiene where it matters most.

Vibration-proof wheels: Reduce buzz on uneven ground.

Smooth Glide™ technology: Quieter, effortless roll.

Lifetime warranty & repair-first care: Confidence that lasts.

30-day Love It Guarantee: Stress-free home trial.

How do I adjust my Zeal walker?

Press the height-adjust button and slide the handles up or down to your perfect fit. It’s quick and secure, designed for effortless fine-tuning.

What accessories are included?

Core accessories include the integrated backrest and a matching bag.

Is the Zeal walker suitable for different heights?

Yes - the handle height is fully adjustable to support natural posture across a wide range of heights.

Delivery & Shipping

When will I receive my Zeal walker?

We offer next day delivery on all orders. (We’ll email tracking details as soon as it ships.)

Can I track my order?

Yes - you’ll receive a tracking link by email on dispatch so you can follow your delivery in real time.

Will I need to assemble my Zeal on arrival?

No. Zeal is ready to use straight out of the box - no tools or setup required.

Do you ship outside the UK?

We currently deliver within the UK only. US deliveries begin in 2026 - email hello@zeal-lifestyle.com to join the waitlist; we’ll fulfil on a first-come, first-served basis.

Aftercare & Warranty

How long does the frame warranty last?

Your Zeal comes with a lifetime frame warranty for complete peace of mind.

Can I repair my Zeal myself?

We recommend you contact Zeal immediately if you have any issues with your walker, and we can map out the next steps with you, to get you back on the move.

Purchasing

What is the price of the Zeal walker?

£749. See the product page for the latest pricing and available colours.

Do you offer payment plans or financing?

Yes - you can spread payments with Klarna or Clearpay.

Are orders refundable?

Yes - you’re covered by our 30-day “love it” guarantee: try Zeal in everyday life, and if it’s not a perfect match, return it for a refund.

Sustainability

What makes Zeal sustainable?

Zeal is made in Britain using 100% recyclable, aircraft-grade aluminium, recyclable plastics, and is designed for disassembly to reduce waste - prioritising longevity over disposability.

Can I recycle my old walker through Zeal?

Email hello@zeal-lifestyle.com and we’ll help you choose a responsible route - from local recycling guidance to options for refurbishment or donation.

Contact Us

How can I reach the Zeal team?

Email hello@zeal-lifestyle.com or use our contact form - we aim to reply within 24 hours. You can also message us on Instagram @ZealLifestyleLtd.